Refund and Return policy

This refund and return policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform.

Return : We offer refund / exchange within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange

Under this policy:
Cancellations will only be considered if the request is made 24 days of placing the order.

However, cancellation requests may not be entertained if the orders have been communicated to
such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping
them, or the product is out for delivery.

In such an event, you may choose to reject the product at
the doorstep.

Akhil Menz does not accept cancellation requests for perishable items like already used or unpacked However, the refund / replacement can be made if the user establishes that the quality of the
product delivered is not good.
In case of receipt of damaged or defective items, please report to our customer service team.

The
request would be entertained once the seller/ merchant listed on the Platform, has checked and
determined the same at its own end.

This should be reported within 24 days of receipt of products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 24 days of receiving the product.

The customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
In case of any refunds approved by Akhil Menz, it will take 3 days for the refund to be processed
to you, 

REFUNDS

Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement if 3-5 business days have passed and you still don’t see a refund, contact us on 8618020232